ULSTER Lender is transferring its residence and vehicle insurance policies prospects to Aviva less than a offer struck by the departing bank.
viva previously underwrites its insurance insurance policies, with the lender insisting there will be no change to phrases and problems.
Ulster Financial institution said that impacted prospects do not want to consider any action and it will publish to them shortly to communicate this alter and what it implies for them.
The transfer will acquire result on a rolling foundation from September 1.
The bank explained that when a customer’s present coverage plan expires Aviva Direct will mechanically concern a renewal quote in advance of the renewal date and define the conditions of renewal go over.
At that point, custo
mers can renew the plan or request substitute deal with with yet another service provider, as they could have done formerly.The financial institution mentioned when the transfer begins consumers will go on to obtain correspondence, as essential, from Ulster Financial institution till their renewal day and their policies will keep on to be serviced and administered by Aviva up to the renewal date.
Ulster Bank chief govt Jane Howard mentioned the announcement of this transfer to Aviva Immediate is one particular extra step in the phased withdrawal from this place.
“I am joyful to inform our prospects that they you should not require to do just about anything until eventually their policy arrives up for renewal. We will be writing to shoppers in this regard to ensure that they keep on being supported during the transfer,” she claimed.
Ulster Lender declared a phased withdrawal from the Point out in February previous yr.
The lender, which is owned by United kingdom lender NatWest, has 1.1 million clients in this article, along with 2,800 team in 88 branches close to the state.
Earlier this year Ulster Bank started out the system of composing to its latest and deposit account prospects to warn them to transfer their accounts or near them.
It claimed: “These letters/emails are remaining issued in tranches, to support to aid orderly account switching and new account opening throughout the sector and to keep away from a solitary closure day for shoppers and the industry.
“Customers are not obliged to acquire any action right up until they get their letter or electronic mail from us our branches will remain open up through this Select-Go-Close course of action, to be certain that all buyers will have in-department aid offered to them, need to they call for it.”
There are close to 900,000 present-day and deposit account prospects with the lender.
It is providing customers 6 months to uncover a new account or to near their account.
Ulster Lender also introduced minimized branch services past month as component of the closure designs.